Commercial Document Storage

The process is straightforward. We collect your documents from your premises, box and barcode them if required, and transport them to our secure facility. Each box is catalogued and added to your inventory. When you need a document, you request it — we retrieve and deliver it physically, or scan and email it to you the same day. When a document reaches the end of its retention period, we destroy it confidentially and issue a certificate.

Pricing is based on the volume stored — typically priced per box or per shelf metre — plus any retrieval, scanning, or destruction activity. Most businesses find that off-site storage costs significantly less than the equivalent office floor space, once rent, rates, and staff time are factored in. Contact us for a tailored quote based on your volume and access requirements.

Scan-on-demand means you can request a specific document from storage and receive a digital copy — scanned and emailed to you — within hours, without any physical file movement. It’s ideal for documents you need to reference regularly but don’t need the original in hand. You get fast access, your physical record stays securely stored, and there’s a full audit trail of the request.

Yes. We operate as a data processor under UK GDPR and provide a Data Processing Agreement as standard for all commercial clients. Our processes include strict access controls, full chain-of-custody documentation, and certified destruction at end of retention. We can also assist with building or reviewing your document retention schedule to ensure you’re retaining records for the correct periods and disposing of them compliantly.

Yes. We regularly work with businesses that have multiple sites, managing collection routes across the South West and further afield for clients who need a single consolidated storage and records management provider. If you have multi-site requirements, contact us to discuss logistics and we’ll build a collection plan around your locations.

We store all standard commercial records including financial documents, HR and personnel files, contracts and legal agreements, client files, compliance records, medical and patient records, property documents, and more. If you have a specialist document type or unusual storage requirement, get in touch and we’ll advise on suitability.

Yes. Confidential shredding is a core part of our service. We handle end-of-retention destruction for documents held in storage, one-off clearance shredding for office archives, and ongoing scheduled shredding contracts for businesses with regular disposal needs. A certificate of destruction is issued for every job.

Yes. We deliver files in the folder structure and naming convention you specify, and can produce output compatible with most major document management platforms. If you have a specific system — such as SharePoint, iManage, or a sector-specific DMS — let us know at the outset and we will confirm compatibility and delivery method.