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IT Destruction | IT Waste Disposal | Technology Disposal | Cardiff

With a track record of excellence and a commitment to confidentiality, we provide businesses across Cardiff, South Wales and the West with peace of mind when it comes to disposing of their IT assets securely.

Professional and Trusted IT Destruction Services

IT Data Destruction in Cardiff

We have over 40 years' experience of handling and processing confidential material, complying with BS EN 15713 (Secure Destruction of Confidential Material) and ISO 27001

At MDSS our professional services adhere to the BS EN 15713 (Secure Destruction of Confidential Material) and ISO 27001 standards. We also follow the WEEE Directive to ensure the safe disposal and recycling of IT equipment.

All IT equipment is data sanitised, destroyed and recycled within the UK for added peace of mind. We never sell or export our clients' IT equipment abroad.

Based in Cardiff, our Data Destruction Services cater to a diverse clientele, ranging from legal firms in need of hard drive destruction to large corporations seeking reliable and secure media solutions. Our IT Destruction Services ensure compliance with data protection laws, safeguarding your sensitive information.

For further insights into how the WEEE Directive impacts your business, you can visit the Environment Agency website.

IT Destruction ensures that sensitive and confidential data stored on old or obsolete IT equipment is completely and irreversibly wiped, reducing the risk of data breaches and unauthorised access.

Data Security

IT Destruction helps businesses comply with data protection and privacy regulations by securely disposing of electronic devices that may contain personal or sensitive information.

Compliance

The correct IT Destruction includes recycling and environmentally responsible disposal of electronic waste (e-waste), minimising the impact on the environment and promoting sustainability.

Environmental Responsibility

By effectively destroying IT equipment and ensuring data cannot be retrieved, businesses can mitigate potential legal and financial liabilities associated with data breaches or mishandling of electronic assets.

Reduced Liability

With years of experience and a deep commitment to data security, our team is at the forefront of safeguarding your sensitive information. Trust in their expertise to protect your data, maintain compliance, and contribute to a greener future through our IT destruction services.

Meet the IT Destruction Team

Describe the team member here. Write a brief description of their role and responsibilities, or a short bio with a background summary.

Taylor Quill

Position / Role

Describe the team member here. Write a brief description of their role and responsibilities, or a short bio with a background summary.

Alex Smith

Position / Role

Describe the team member here. Write a brief description of their role and responsibilities, or a short bio with a background summary.

Morgan James

Position / Role

Why choose The Maltings Document Storage for your IT Destruction Needs?

At MDSS, we apply the same tried-and-tested, cutting-edge protocols for IT Destruction as we do for traditional Document Destruction. This ensures a dependable and secure process for the destruction of your IT equipment providing you the peace of mind you and your business demand.

We boast a comprehensive set of features, including a thorough Full Audit Trail complete with a Certificate of Destruction. Our operations adhere to WEEE compliance standards, and we meet the requirements outlined in BS EN 15713. Furthermore, our commitment to security is evident through our staff, who undergo DBS checks to ensure the highest level of trust and reliability in our services.

Compliant

With a remarkable 40 years of experience in Data Management, our expertise extends across South Wales and the South West region. Over the years, we have built an extensive client base, fostering strong relationships and earning a stellar reputation in the industry. Our commitment to excellence is reflected in the numerous referrals we have received, attesting to the trust and satisfaction of our clients. As a seasoned provider in Data Management, we continue to deliver unparalleled services, ensuring the seamless handling of data for our valued clientele.

Trusted

We collect a range of items such as: * Hard Drives * Personal Computers (PCs) * Laptops * Memory Sticks * Servers * Monitors * Keyboards * Printers * Routers * Network Switches * Removable data storage (e.g. data tapes, CD’s, CCTV videotapes) * Telephone equipment - including mobile phones * Data storage devices

What Items do we Collect?

Our team undergoes thorough security vetting, ensuring the highest level of trust and reliability. Equipped with fully tracked serviced vehicles, we maintain a vigilant presence with 24/7, 365-days-a-year manned facilities. Our security measures include extensive CCTV coverage, full perimeter fencing, and security barriers for added protection. All facility doors are access-controlled with fob access and continuously monitored, assuring the utmost security for your assets.

Secure

"We have recently upgraded our IT equipment and have used Maltings Document Storage Solutions to responsibly dispose of our old IT equipment.

We have received excellent customer support and a prompt and efficient service - Highly recommended for all IT and document needs".

EMC

"I would absolutely recommend The Maltings Document Storage Solutions. They have built a solid reputation on their reliability, efficiency and friendliness. The staff are extremely helpful, not to mention cheerful, and if I need a document retrieved, it’ll be with me the next day".

BPU Chartered Accountant

"The Maltings were very professional with picking up drawings to be scanned and ensuring that our specific indexing for the drawings was followed exactly. The experience was easy, communications were clear and concise as to when we were to expect delivery of our scanned drawings. An excellent service. Many thanks".

Wayne Assiratti, Asset Technical Assistant

"The Maltings offers a well-maintained file recording service, keeping all documents safe and secure and allowing file access and returns. The excellent team are professional and always helpful… and patient! I would recommend them to others".

Passmores Solicitors

Why choose The Maltings Document Storage for your IT Destruction Needs?

At MDSS, we apply the same tried-and-tested, cutting-edge protocols for IT Destruction as we do for traditional Document Destruction. This ensures a dependable and secure process for the destruction of your IT equipment providing you the peace of mind you and your business demand.

Our team undergoes thorough security vetting, ensuring the highest level of trust and reliability. Equipped with fully tracked serviced vehicles, we maintain a vigilant presence with 24/7, 365-days-a-year manned facilities. Our security measures include extensive CCTV coverage, full perimeter fencing, and security barriers for added protection. All facility doors are access-controlled with fob access and continuously monitored, assuring the utmost security for your assets.

Secure

We boast a comprehensive set of features, including a thorough Full Audit Trail complete with a Certificate of Destruction. Our operations adhere to WEEE compliance standards, and we meet the requirements outlined in BS EN 15713. Furthermore, our commitment to security is evident through our staff, who undergo DBS checks to ensure the highest level of trust and reliability in our services.

Compliant

With a remarkable 40 years of experience in Data Management, our expertise extends across South Wales and the South West region. Over the years, we have built an extensive client base, fostering strong relationships and earning a stellar reputation in the industry. Our commitment to excellence is reflected in the numerous referrals we have received, attesting to the trust and satisfaction of our clients. As a seasoned provider in Data Management, we continue to deliver unparalleled services, ensuring the seamless handling of data for our valued clientele.

Trusted

We collect a range of items such as: * Hard Drives * Personal Computers (PCs) * Laptops * Memory Sticks * Servers * Monitors * Keyboards * Printers * Routers * Network Switches * Removable data storage (e.g. data tapes, CD’s, CCTV videotapes) * Telephone equipment - including mobile phones * Data storage devices

What Items do we Collect?

Contact us

What service do you require?
Preferred Contact Method
Call
Email
  • Do you offer a scanning service?
    Yes, we offer a comprehensive scanning service. This includes small format documents, to scanning archive boxes, drawings to digital capture of microfilm and microfiche if required.
  • Is there a minimum quantity for your scanning services?
    No, we can cater from small projects to large scanning projects.
  • What type of documents can you scan?
    Small format to large format drawings to the capture of microfilm and microfiche if required.
  • How do we access documents that are stored at your facility?
    You can use our bespoke customer portal (MDSS-Portal.co.uk) to request retrieval and delivery of your documents. Alternatively, you can request to have a file / box available for collection please send an email to requests@themaltingsdss.co.uk quoting your account number.
  • Can you advise on destruction costs?
    Please contact us on enquiries@themaltingsdss.co.uk to find out our latest charges for all your destruction requirements.
  • What areas do you service and how frequent?
    Daily Service – Cardiff, Newport City, Caerphilly, and surrounding areas. Monday, Wednesday, Friday – Vale of Glamorgan, Bridgend, Swansea, and surrounding areas. Tuesday, Thursday – Bristol (Tuesday only), Cwmbran, Aberdare, Merthyr Tydfil and surrounding areas.
  • How do you register the files / boxes following uplift at your facility?
    All files / Boxes are crossed referenced with our own bespoke inventory system and labelled with a unique QR code for referencing.
  • Who do I contact to request boxes for collection?
    Please use our Portal, or contact one of the processing team on requests@themaltingsdss.co.uk.
  • Can you store Wills and Deeds?
    Yes, we can assist with the storage of wills and deeds. The vast majority pf our legal clients store wills and deeds within our increased fire protected storage unit (which have a 3 foot thick concrete floors and ceilings, fire panelled walls and 5 hour fire rated doors). This unit is also temperature and humidity controlled.
  • Can I see what files and boxes that are in storage at your facility?
    Using our customer portal will provide you with live updates of your holding with ourselves. Our Customer Service Team are available to provide you with this information should you require their assistance.
  • Can I visit the facility to access and check my files / boxes?
    Whilst we encourage visitors to our site, we cannot allow visitors to access our units, due to our units being communal storage. We can retrieve requested boxes / files for viewing in our office should you require this.
  • Can I access my documents on a same day basis?
    Whilst we do not operate a same day service as standard, our Customer Service Team are available to discuss any options should an urgent request be needed. (Please note that this service may carry additional charges).
  • Do you offer a same day retrieval service?
    Whilst we do not operate a same day service as standard, our Customer Service Team are available to discuss any options should an urgent request be needed. Please contact them directly. (Please note that this service may carry additional charges).
  • Do you provide a report on boxes stored at your facility?
    Using our customer portal will provide you with live updates of your holding with ourselves. A full inventory can be obtained from our processing team. Please email requests@themaltingsdss.co.uk.
  • How do we get documents files to your storage facility?
    We provide a collection and delivery service. One of our team of driver archivists will attend your office to collect your documents in a safe and secure manner. Please email requests@themaltingsdss.co.uk with any service instructions.
  • Are there special boxes that we need to use for our documents and files?
    We can supply boxes that fit onto our bespoke racking system, with the following dimensions 45cm (L) x 36cm (W) x 27cm (H). Minimum order 10. Other boxes can be used, but we ask that they stay within the measurements.
  • What are your storage costs?
    We offer bespoke storage packages to all our customers, depending on their requirements. Contact us for more information.
  • Is there a minimum storage cost?
    Yes there is. This equates to the same cost as storing 50 boxes (with increments only occurring once this threshold is surpassed).
  • What is your cost to move from an existing supplier to yourselves?
    Our cost is negligible as we endeavour to bring in all transferred documents to our facility at our cost.
  • How will a move from an existing supplier impact our access to documents?
    Our system will update the live information, and if you are using the portal, once the box / file is on the system, you are able to book it out. We process all boxes the same day they come into ourselves.
  • Do you have an online portal?
    Yes. It is bespoken to our company and has taken over two years of development to have it up and running.
  • Can you let me know what Accreditations you have?
    MDSS carry ISO9001 Quality Management system, ISO14001 Environmental Management, ISO45001 Standard for H&S at work, ISO22301 International standard for business continuity Management, ISO Information Security Management, Safe Contractor Accreditation and Cyber Essentials Plus.
  • We are on the 3rd floor of a shared building, can you collect from the 3rd floor?
    If you have lift access to any floor above the ground floor, then we will be able to collect any number of boxes / files. If not, we will be unable to collect the boxes as part of the Health & Safety Policies and Procedures we have adopted. We have contingencies in place to circumnavigate these issues, and are happy to discuss further, should this be the case.
  • What security is in place at your facility?
    Full CCTV Coverage, Perimeter Fencing, Fob Access Entry System, 24-Hour on-site security, Tracked Vehicles, Individually Locked Units and all our operatives are DBS checked.
  • How exposed are we to the Maltings increasing prices?
    Historically, we have only increased our storage charges twice in the last 20 years, as we strive to continually offer cost effective storage solutions to our customers. In 2024 we have decided to implement very small annual increases ongoing. This taking into consideration cost of inflation and increased costs.
  • What is the process of terminating the contract?
    As per our standard terms, we would require 3 months’ notice to terminate, plus there would be a permanent removal charge of £3.50 per box. This is industry standard and covers the labour intensity of extracting the boxes from storage, readying the boxes for collection and carrying out the back office work of purging the information from our systems, audit checks, etc.
  • How will we be invoiced?
    Currently, our invoices are raised in arrears monthly, with 30 days to pay.
  • How do we make a payment?
    Instructions on how to pay are included in your monthly invoice.
  • What are your payment terms?
    30 days.
  • Will we be in contract with yourselves? If so, what is the duration period?
    All new contracts are 12 months, but we are willing to negotiate longer contracts to help plan future expenditure for your company.
  • Can you provide IT destruction? What IT equipment can you destroy?
    Yes, we provide a complete IT destruction service. Items are as follows: Laptops, PC towers, keyboards, phone, monitors, computer mice and cables etc. We are compliant with WEEE. Waste Electrical and Electronic Equipment.
  • Do I receive a certificate of destruction for sacks / documents that are shredded?
    Yes, all confidential shredding is supported with a certificate of destruction on completion.
  • When do you destroy boxes against the indicated destruction dates? Do you dispose of documents automatically or do you notify the client?
    We do not automatically destroy any boxes. We must have written instruction from our clients to destroy boxes for them, and unfortunately, we do not contact clients automatically.
  • Can you shred / Destroy cardboard?
    We do, it can be included in our confidential paper waste and recycled.
  • Can we request for documents to be destroyed by yourself without return to us?
    Yes, you can. We would need written permission to carry this out and will provide relevant paperwork for the whole audit trail.
  • What are your shredding charges?
    It depends on the quantities for destruction, please contact us for more information.
  • Is the shredding / destruction done at our premises?
    All shredding is done away from the clients premises under secure and confidential conditions.
  • How do we arrange for you to visit to empty the bins and how many days do we have to wait?
    Shredding Bins & Consoles are usually on schedules and collected automatically within the agreement. To arrange a collection outside of your agreement, please contact us, or utilise the portal for an extra collection.
  • For the bins to be emptied, do they need to be placed in reception or can they be left where located around the office?
    They can be left in situ, our staff will remove them and replace with a completely empty bin.
  • What size are your storage bins?
    Our storage bins are 120L capacity.
  • Do you provide Console Units?
    Yes, we can supply secure lockable console units. These are available in either Beech or White. Contact us for more information.
  • Do we have to remove staples, clips, cardboard backing sheets or plastic covers etc?
    No, the shredding machine breaks these up, and the remnants are separated to avoid contamination.
  • Are the bins locked? If so, will we have a key to gain access in case something is placed in the bin by error?
    Yes, they are locked, and you will receive a key for any errors that may occur.
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